RCPK Jewellers Pvt. Ltd.
Welcome to RCPK Jewellers. This section outlines the Privacy Policy applicable to our website and native mobile applications (including the RCPK App and Tiara by RCPK App). Please note that our privacy policy may change periodically without prior notice. Users are requested to review this policy regularly to stay informed of any updates.
The protection and security of your personal information is one of our top priorities. This Privacy Policy discloses RCPK Jewellers Pvt. Ltd.’s practices regarding the collection, use, storage, and protection of user information through our website and mobile
applications.
By accessing or using our digital platforms, you consent to the collection and use of your information as described in this Privacy Policy, as well as the Terms of Use of our website and applications.
This policy applies to all users — those who visit our website or mobile app but do not transact, as well as those who are registered and actively use our services.
“Personal Information” refers to any information that identifies or can be used to identify an individual, such as name, address, contact number, email ID, identification details, financial data, or other personally identifiable information.
1. Personal Information Collected
By accepting this Privacy Policy, you authorize RCPK Jewellers to collect, store, and use information provided on our website or mobile applications, including but not limited to:
• Information entered during registration or transactions such as name, address, phone number, email ID, and communication history.
• Information provided via customer service interactions, emails, or feedback forms.
• Technical information such as your device’s IP address, browser type, operating system, date and time of access, and referring website.
• Data collected through cookies and analytical tools to improve our service quality.
2. Cookies
Cookies are small data files stored on your device by your web browser. These help us enhance your experience by remembering preferences and improving platform functionality.
RCPK Jewellers uses cookies for:
• Maintaining session information.
• Measuring traffic, performance, and engagement.
• Providing relevant content and recommendations.
We do not use cookies to collect or store personal financial details.
You may disable cookies through your browser settings, but this may limit your ability to use some features of our website or app.
We also use third-party analytics tools such as Google Analytics for performance tracking. Visitors can opt out of data collection or customize ad preferences using Google’s Ad Settings.
3. Use of Information
The information collected is used to:
• Provide and improve our services and digital gold savings plans (like Piggy Bank Gold).
• Facilitate transactions, customer verification, and communication.
• Offer personalized experiences, product recommendations, and exclusive updates.
• Enhance security and detect fraudulent activity.
• Conduct analytics and measure performance.
• Comply with legal and regulatory obligations.
4. Sharing of Information
Certain information may be shared with trusted third-party partners and service providers, such as:
• Payment gateways, financial institutions, and credit processing agencies.
• Courier and logistics partners for order fulfillment.
• IT and analytics service providers assisting with platform maintenance.
All such parties are bound by strict confidentiality agreements and are permitted to use the information solely for providing their designated services.
RCPK Jewellers does not sell, rent, or trade personal data for commercial gain.
However, we may disclose user information:
• To comply with legal requirements, court orders, or government regulations.
• To enforce our terms, prevent fraud, or protect the rights of RCPK Jewellers and our users.
5. Data Security
We employ industry-standard security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.
This includes encryption, firewalls, and secure server hosting.
Despite these measures, users acknowledge that transmission of data over the Internet can never be completely secure, and RCPK Jewellers is not liable for breaches beyond our reasonable control.
6. User Rights & Responsibilities
Users are responsible for maintaining the accuracy of their account details and safeguarding login credentials.
If any information is incorrect or access is compromised, users must notify us immediately.
You have the right to:
• Access and review your personal information.
• Request correction or deletion of inaccurate data.
• Withdraw consent for data use (subject to legal and operational requirements).
7. Third-Party Links
Our website or app may contain links to third-party websites. Once you leave our platform, this Privacy Policy no longer applies.
We recommend reviewing the privacy policies of any third-party websites or apps you visit through external links.
8. Minors
Our services are intended for individuals aged 18 years and above.
We do not knowingly collect or store personal information from children.
If any such data is inadvertently collected, it will be deleted upon discovery.
9. Modifications
RCPK Jewellers reserves the right to modify or update this Privacy Policy at any time. Changes will be effective immediately upon posting on the website or mobile app. Continued use of our services after such changes constitutes acceptance of the revised policy.
10. Contact Us
For any questions, feedback, or concerns regarding this Privacy Policy or data handling practices, please contact us at:
📧 Email: mail@rcpkjewellers.com
🌐Website: www.rcpkjewellers.com
𖠿 Address: RCPK Jewellers Pvt. Ltd., [CORPORATE OFFICE
Hill Cart Rd,
Ward 6, Siliguri,
West Bengal 734001]
By using the RCPK website or mobile application, you signify your agreement to this
Privacy Policy.
RCPK Jewellers – Where Legacy Meets Innovation.
